Charlotte holds a B.S. in Business Management from Fairleigh Dickenson University with a Concentration in Finance. Prior to joining SHA, Charlotte worked for 15 years as an independent pharmacy owner. One of Charlotte’s most critical responsibilities at SHA is verifying insurance benefits for our patients and working with patients and their insurance company to maximize the insurance coverage of their specific plan. Charlotte feels that her most important role is in helping our patients to take care of their speech/hearing needs. Patients are made to feel welcomed and cared for while being seen by one of our professionals. We do everything we can to make your experience pleasant.