I have been hearing impaired for many years and have dealt with many hearing aid providers along the way. I came by Dr. Susan Woods, AuD through a recommendation from a woman with severe hearing loss who was very difficult to fit for an aid. Dr. Wood worked with her through all her difficulty and helped her. This impressed me and when I met Dr. Woods for my own hearing aid, I found her to be very professional and knowledgeable and on target with what she recommended for me. I felt I was being served by a knowledgeable diagnostician rather than someone simply marketing a hearing instrument. She acted as the audiologist she was as opposed to a “hearing aid dispenser”. This was important to me. After my fitting I left her service knowing I could return with any subsequent problems I might have.